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COVID-19 UPDATE: Gardens and Swannery open. Online booking essential (even for Season Ticket holders, Tesco Days Out vouchers, etc.).
Click here to read our full statement and what is available and not available at both attractions.
AVAILABLE NOW  Show of Hands 2021 tickets. Click here to book your tickets today. Dual tickets: book a visit to both the Swannery and Subtropical Gardens and receive 25% off. Discount automatically applied in your cart.

Websites: Swannery / Gardens   Tickets: Swannery / Gardens / Season Ticket / Gardens Winter Special Offer

Please find below access information for visitors with disabilities:

Jump to: Subtropical Gardens / Swannery

Subtropical Gardens

Parking

Designated parking is available in the first row of the main car park 50 metres from the Gardens entrance.

Buying Tickets / Entering the Gardens

Those who are able to show documentary identification of disability (i.e. blue / orange badge or similar) will be able to take a carer in free of charge.

Wheelchairs

Owing to measures put in place to control the spread of COVID-19, we are not able to make wheelchairs available to members of the public. We apologise for any inconvenience this may cause.

Toilets

Are located for visitors with disabilities to the rear of the Gardens Restaurant at the entrance.

Carers

One companion is admitted free of charge per wheelchair user or visually impaired visitor.

Assistance Dogs

Welcomed in all areas. Access to building, restaurant, gift shop and plant centre – all accessible to manual and electric wheelchairs.

Access to the Gardens

The paths at the Gardens are gravel and some areas are very steep due to the natural topography. There is a recommended wheelchair route, 50% of the 30 acre garden is deemed to be accessible by wheelchair.

Swannery

Parking

Disabled badge holders may take their vehicles to a designated disabled parking area inside the Swannery.

Buying Tickets / Entering the Swannery

Those who are able to provide documentary identification of disability (i.e. blue / orange badge or similar) will be able to take a carer in free of charge.

On arrival follow the disabled parking signs and pull into the holding lay by near the shop / admission point. Ensuring that traffic can still enter and exit via the road, purchase your tickets in the shop. Staff will then open the entrance gate and direct you to the designated disabled car park inside the Swannery avoiding a long walk. All other visitors must use the entrance car parks.

Wheelchairs

Owing to measures put in place to control the spread of COVID-19, we are not able to make wheelchairs available to members of the public. We apologise for any inconvenience this may cause.

Toilets

Toilets are located for visitors with disabilities at the entrance and inside the Swannery near the bouncing bomb exhibit.

Carers

One companion is admitted free of charge per wheelchair user or visually impaired visitor.

Assistance Dogs / Pets

Unfortunately dogs/pets are not allowed into the Swannery as the Swans would become excited and aggressive.

Access to the Swannery

The paths at the Swannery are flat and access to all areas in a wheelchair is possible except to the telescope platform.

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